Heywire turns your frustration into structured, relentless pressure — and pressure into outcomes. Two products, one mission: make sure you're heard.
Whether you're an individual fighting for your rights or a business protecting its reputation — Heywire has you covered.
Upload the chaos — screenshots, emails, timelines. Heywire structures your case, writes the messages, follows up relentlessly, and escalates with precision. You rest. We apply the pressure.
Place Echo QR sensors anywhere customers interact. Every scan delivers a real-time alert with AI sentiment analysis — so you fix problems before they become 1-star reviews.
Three steps. No anger. No chasing. Just results — while you get on with your life.
Share screenshots, emails, timelines — however messy. Tell your side raw and unfiltered. Heywire handles the rest and turns your mess into a structured case.
Heywire builds a clean summary, structured case, action plan, and follow-up sequence. Your problem becomes a professional, documented blueprint ready to send.
Heywire sends emails, follows up, escalates, and documents everything — with precision, not anger. It never forgets, never gets tired, and never backs down.
Most unhappy customers don't complain to you — they complain to everyone else. Echo gives them a faster, private, easier path to you first.
From landlord disputes to late-night diners — Heywire and Echo work everywhere there's a customer or a claim that deserves to be heard.
Security deposits, habitability issues, wrongful evictions — Heywire builds the paper trail and applies the pressure your landlord can't ignore.
Start a case →QR codes on every table and window. Catch complaints before they hit Yelp.
Post-service feedback that stays private, not on Google.
Equipment issues, cleanliness flags — fix it before the 1-star drops.
QR in every room. Know about the broken shower before checkout — not after the review.
Slow service or a bad batch? Know in real time, fix before the rush ends.
Telecom, subscription traps, insurance delays, payroll disputes — Heywire identifies the legal deadline, drafts the demand, and follows up until you get a response.
Start a campaign →Stick an Echo QR on your stall. Get feedback during the event — not after it's over.
"We placed Echo QR on every table. In the first week we caught a kitchen issue that would've been a 1-star review. Instead, we comp'd the meal and the customer posted a 5-star story."
"Most feedback tools show you what happened last month. Heywire shows you what's happening right now — and gives you a chance to do something about it."
"The voice-to-text feature is a game changer. Customers leave detailed notes they'd never type. We fixed three recurring issues we didn't even know existed."
No credit card. No setup fee. Use the free tier forever.
Echo Business is a private feedback capture and customer recovery tool designed for restaurants, hospitality groups, retail stores, and service businesses. Customers scan your custom Echo QR code to instantly leave feedback, helping you resolve issues privately before negative public reviews happen.
Each Echo QR code links directly to your custom feedback experience. Businesses commonly place them on table tents, receipts, menus, checkout counters, packaging, or signage so customers can instantly leave feedback from their phone.
Yes. Businesses can customize their Echo forms, branding, messaging, and printed QR materials to match their customer experience and operational needs.
Echo automatically analyzes both text and audio feedback using AI sentiment analysis to help businesses quickly identify positive experiences, urgent complaints, and recovery opportunities.
Negative feedback is delivered privately to your business so your team can respond, recover the customer relationship, and resolve issues before they escalate publicly.
Yes. Customers can optionally leave audio feedback in addition to written responses, giving businesses deeper insight into customer sentiment and urgency.
Echo Business Pro includes 3 active Echo QR links. Additional Echo QR packs are available in groups of 3 for $25/month.
No. Additional Echo QR packs are only available for Echo Business Pro subscribers. Free Forever users are limited to their included QR access.
Free Forever users can have 1 active message in their inbox at a time. Additional messages are queued until the active message is resolved. Queued messages remain visible, but replies are disabled until space becomes available.
Yes. When a customer chooses to leave an optional message, their email address is verified to help businesses maintain higher-quality and more authentic communication.
Yes. Echo Business Pro includes a dedicated account manager along with priority support to help businesses optimize customer recovery workflows and feedback operations.
Yes. Your Echo QR codes are designed to be printed across physical materials including table tents, storefront displays, packaging, receipts, flyers, menus, and customer handouts.
Heywire analyzes your documents, identifies the legally required response deadlines for your state and dispute type, and then autonomously generates escalating follow-ups via email and/or AI-voice calls until a human responds to your claim. Each follow-up is uniquely written to reflect the urgency of the stage — from a polite initial notice to a formal demand citing specific statutes.
A campaign is a structured dispute workflow that manages your claim from initial outreach through escalation, follow-ups, and resolution.
Heywire supports billing disputes, insurance claims, chargebacks, warranty disputes, landlord conflicts, and many other consumer complaint workflows.
Research Campaigns gather information and assess your case, while Active Campaigns automatically begin outreach, escalation, and dispute resolution actions.
Resolution timelines vary depending on the organization and dispute type, but many claims receive meaningful responses within days instead of weeks or months.
Upload your case. Place your first Echo QR. Heywire recovers customer trust, captures private feedback, and helps your business act in real-time before problems become public.