A refund shouldn't take two months of copy-pasted support replies and "please allow 5-7 business days" emails. Missing packages, orders that never shipped, wrong or damaged items, and retailers that go silent are some of the most common cases Advocate helps people resolve. Upload your order confirmation, tracking info, photos, and message history — Advocate organizes the details, flags what's missing, and builds your case for you.
- Order evidence: organize confirmations, tracking numbers, and delivery photos on one timeline.
- Support history: flag ignored emails, chat transcripts, and broken promises from the retailer.
- Refund rights & deadlines: understand what the retailer's policy, card network, or state law actually requires.
- Guided escalation: follow a clear, structured path from a formal refund request to a chargeback if needed.
Key Benefits of Advocate
Getting your money back starts with a clear record. Begin by centralizing your order details, understanding what the retailer and your bank actually owe you, and following a structured escalation path instead of waiting on hold again. Here's a quick checklist to help guide your case.
-
Upload your order confirmation and tracking Advocate cross-references these against the retailer's delivery claims automatically.
-
Add photos, receipts, and message history Everything is organized on a single timeline so nothing gets lost.
-
Review your case summary Advocate highlights weak points and missing evidence before you send anything.
-
Send a guided refund request Communicate clearly and confidently, with the facts and policy terms already organized.
-
Escalate if needed Follow the next step automatically — including a bank chargeback — if the retailer doesn't respond in time.
Get your refund with confidence.
Upload your order details and let Advocate organize your refund case in minutes, not weeks.
Get started →