A canceled trip or a listing that didn't match the photos shouldn't leave you covering the cost. Host cancellations, false or misleading listings, unsafe conditions on arrival, and denied AirCover or insurance claims are some of the most common cases Advocate helps people resolve. Upload your booking confirmation, listing photos, messages with the host, and arrival photos — Advocate organizes the details, flags what's missing, and builds your case for you.
- Listing vs. reality: compare the original listing photos and description against what you actually found on arrival.
- Host communication: flag cancellations, unanswered messages, and unmet promises from the host.
- Refund & AirCover policy: understand what the cancellation policy, Guest Refund Policy, or travel insurance actually covers.
- Guided escalation: follow a clear, structured path from a support case to a formal appeal or chargeback if needed.
Key Benefits of Advocate
Getting your money back after a bad stay starts with a clear record. Begin by centralizing your booking and listing details, understanding what the platform and your insurance actually owe you, and following a structured escalation path instead of re-explaining your case to a new agent every time. Here's a quick checklist to help guide your case.
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Upload your booking confirmation and listing Advocate cross-references the original listing against what was actually delivered.
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Add photos, messages, and receipts Arrival photos and host communication are organized on a single timeline so nothing gets lost.
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Review your case summary Advocate highlights weak points and missing evidence before you file a claim or appeal.
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Send a guided refund or insurance claim Communicate clearly and confidently, citing the specific policy terms that apply to your booking.
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Escalate if needed Follow the next step automatically — including a formal appeal or chargeback — if you're denied or ignored.
Get your refund with confidence.
Upload your booking details and let Advocate organize your Airbnb dispute in minutes, not weeks.
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